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Frequently asked...

If you need to cancel your dog’s daycare, call us by 7 p.m. the night before and you won’t be charged a dime.

If you cancel anytime after 7 p.m. the night before a reservation or are a no-show, a $10 fee will be added to your account.

If your cancellation fees reach $30 and you can't pay within 24 hours, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.

Note on our Mini Romp daycare cancellation policy: cancel by 7 p.m. Saturday night to avoid a charge. If you cancel after 7 p.m. Saturday or are a no-show, a $5 fee will be added to your account. If your Mini Romp cancellation fees reach $15, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.

We offer a standard boarding service with a la carte options, which means you can customize your pet’s stay with play time, grooming, and more. As part of our standard service, complimentary exercise is provided for all dogs with either a 15-minute one-on-one session with a staff person, or a 40-minute group play session with other dogs (an approved behavior assessment is required for the group play option).  All boarded dogs are let out into their individual outdoor run 3 times per day, and cats enjoy a 30-minute complimentary cuddle daily. Check out rates & packages for a complete list of a la carte options. 

Please allow 10-15 minutes for boarding check-in. It typically goes faster, but we allot the time to discuss your pet’s needs.

Shuttle service is free; parking is $12 per day. See here for more details.

We will gladly administer non-injectable medications and supplements to your pet that do not require use of an inhaler. Please list the name of medications or supplements (i.e., vitamins, fish oil, etc.) that your pet is taking, the amount, and when meds should be administered. Example: Rimadyl, 1 pill, with morning meal. If your pet is not taking medications, please enter "No medications." Please note that your pet must be accepting of medication orally or with food. We won't use force or restraint to administer your pet's medication.

Phone and Fax

  Phone: 612.454.4850
  Fax: 612.455.0408

 

Shuttle service to the airport!