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Frequently asked...

We board pets 24 hours a day, 365 days a year. Grooming is available 7 days a week. Daycare is Monday through Saturday, 6 a.m. - 6 p.m. Airport transportation is available 24 hours a day, 365 days a year.

Nope. But we do require a $25 deposit for these Major Holidays:

  • Memorial Day (including the  Saturday and Sunday prior to the holiday)
  • 4th of July (including the Saturday prior through the Sunday following)
  • Labor Day (includes the Saturday and Sunday prior to the holiday)
  • Thanksgiving (including the Saturday prior through the Sunday following)
  • Christmas (begins the Saturday before Christmas Eve and runs through the Sunday following New Year’s Day)

If you keep your reservation, we'll apply the $25 deposit to your final bill. If you cancel your holiday reservation with notice of less than 14 days, your deposit will be forfeited.

If you need to cancel your dog’s daycare, call us by 7 p.m. the night before and you won’t be charged a dime.

If you cancel anytime after 7 p.m. the night before a reservation or are a no-show, a $10 fee will be added to your account.

If your cancellation fees reach $30 and you can't pay within 24 hours, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.

Note on our Mini Romp daycare cancellation policy: cancel by 7 p.m. Saturday night to avoid a charge. If you cancel after 7 p.m. Saturday or are a no-show, a $5 fee will be added to your account. If your Mini Romp cancellation fees reach $15, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.

Once we have your information on record, you are welcome to call if you like. If this is your first time reserving with us, you’ll need to use the online portal to get your pet’s information in our system.

Phone and Fax

  Phone: 612.454.4850
  Fax: 612.455.0408

 

Shuttle service to the airport!