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Is there a cancellation policy for daycare?

If you need to cancel your dog’s daycare, call us by 7 p.m. the night before and you won’t be charged a dime.

If you cancel anytime after 7 p.m. the night before a reservation or are a no-show, a $10 fee will be added to your account.

If your cancellation fees reach $30 and you can't pay within 24 hours, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.

Note on our Mini Romp daycare cancellation policy: cancel by 7 p.m. Saturday night to avoid a charge. If you cancel after 7 p.m. Saturday or are a no-show, a $5 fee will be added to your account. If your Mini Romp cancellation fees reach $15, we won’t accept new reservations and all upcoming reservations will be cancelled until the balance is paid.