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Is there a cancellation fee and required deposit for non-holiday boarding?

Yes we do require a deposit of $25 for any dog or cat boarding stay (including Short Spell).  For Major Holidays (see “Do your rates go up for holiday boarding” FAQ for holiday information) we require a 14-day notice and for non-Holiday reservations we require a 7-day notice.  If you keep your reservation, we'll apply the $25 deposit to your final bill. If you cancel your reservation with notice less than the required period, your deposit will be forfeited.