Now Boarding updates related to COVID-19

Updated May 28, 2020

In response to the COVID-19 pandemic, Now Boarding is taking all the necessary steps to protect the health and well-being of the animals in our care, our staff, and the community we serve.

We’re excited to share a few updates with you as we slowly and safely resume services.

The risk of spreading COVID-19 from animal to animal appears to be extremely low, with only a few documented cases around the world. In those few documented cases, the animals’ symptoms were mild. There is still no evidence that COVID-19 can spread from animals to humans.

To ensure the safety of the animals in our care, our staff, and our trusted clients, we’re taking the following precautions:

  • We have enhanced sanitation procedures within our facility.
  • We are providing curbside pick-up and drop-off only.
    • Please call us when you arrive, and stay by your car to ensure social distancing between clients.
    • We’ll meet you at your car wearing a face mask. We ask that you wear a face mask as well.
  • Prior to check-in, please sign our updated client agreement by logging in to the client portal. Or, we’ll text you a link to the agreement at check-in where you may sign it from the comfort of your vehicle.
  • Private play yard rental services and facility tours continue to be unavailable at this time.

Questions? Please contact us at or 612-454-4850.

New modified hours

Staff are on-site between 5:30 a.m. and 9:30 p.m. every day. We can only accommodate curbside check-ins and check-outs. Please call us at 612-454-4850 when you arrive, and we’ll meet you outside.

We are monitoring the presence and spread of COVID-19 and planning for all possible scenarios using information provided by the CDC, WHO, and other credible sources for guidance. We will share updates on our website and social media channels as this situation evolves.

Thank you for your patience and understanding!

Do you have a plan for your pet?

We know your pets are family. And while no one enjoys preparing for a crisis, it’s important to plan for what will happen to your pets should you no longer be able to care for them.

Take these three steps to protect your pet’s health and well-being in the event of an emergency.