We've used Now Boarding and the airport shuttle service for a couple different trips in the past with our older dog and we could tell he was very happy to be back on the second visit. The shuttle service and open hours has really helped us with our either very early or very late arrival and departure times. We no longer have to drop the dog off the night before or pick him up the day after! This past visit we brought our new dog, too, and staff were wonderful and worked with our concerns about housing the dogs separately but allowing them to have play time together. Their comments about the dogs told us they'd really gotten to know them over the weekend. Our next trip will be much longer and we feel much more confident about housing them together this time.

Submitted by Kristin

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